Packages & Pricing
Three packages. Defined scope.
Built for local service businesses. Every package includes a one-time $2,000 setup plus monthly hosting, maintenance and small edits. Final scope is confirmed in your client agreement. Clients can cancel anytime. Service continues until the end of the current paid month, then stops. No partial refunds of monthly fees for the remaining days.
FOUNDATION
Website, inquiry capture, booking and staff dashboard.
+ $2,000 one-time setup
- Up to 5 mobile-friendly pages with tap-to-call
- Estimate-request form with owner email alerts
- Online estimate booking on your calendar
- Private staff dashboard with secure logins
- 30 minutes of small edits each month
CONNECT
Everything in Foundation, plus chatbot and owner email and text inquiry alerts.
+ $2,000 one-time setup
- Everything in Foundation
- Website inquiry chatbot
- Email and text alerts to the owner for each new inquiry
- 1 hour of small edits each month
COMPLETE
Everything in Connect, plus missed-call text-back. Customer booking texts coming soon.
+ $2,000 one-time setup
- Everything in Connect
- Missed-call text-back on your business number
- Customer booking texts — coming soon, included at no extra cost
- 1 hour of small edits each month
Package scope
Exactly what's included.
FOUNDATION | What you receive
Website
Up to 5 standard pages (e.g. Home, Services, About, Gallery, Contact). Mobile-friendly layout, tap-to-call buttons and basic page titles/descriptions, using your business facts and photos with light copy editing. No online store or custom portal.
Inquiry form
One estimate-request form collecting name, email, phone, service, ZIP code and project description. Each request is saved to your private dashboard and emailed to one owner inbox. An inquiry is not a confirmed appointment.
Booking
One estimate appointment type connected to one calendar, with availability, length, buffers and required details. Customers can book, reschedule and cancel. Crew dispatch and multiple staff calendars are not included.
Staff dashboard
Search inquiries, open customer details, and view upcoming, past and cancelled appointments. Owner and approved employee logins with password recovery. Not a full sales CRM, quoting or invoicing system.
CONNECT | Additions to Foundation
Inquiry chatbot
One website chatbot collects the same inquiry details, saves them to the dashboard and sends an email alert. Answers use approved business information only. Custom quoting, payments and multi-step sales sequences are out of scope.
Owner email and text alerts
Each new form or chatbot inquiry sends an email to one owner inbox and a text to one owner mobile number, with customer name, service, callback number and dashboard link. These alerts do not text the customer or notify about bookings.
COMPLETE | Additions to Connect
Missed-call text-back
One registered business number replies to missed calls, with or without voicemail, during and after hours. Customers can reply from their phone. No AI voice receptionist or custom follow-up sequence.
Customer booking texts — coming soon, included at no extra cost
For opted-in customers: one confirmation per booking, one notice per reschedule/cancellation, and one reminder 24 hours before the appointment. No separate charge when this feature activates.
One-time setup · $2,000
Setup, any package
We apply your branding and content, connect your domain, calendar, alerts and staff access, test agreed features and hand everything over. Includes 2 consolidated revision rounds before launch.
The $2,000 setup fee is fully refundable if the Client cancels before submitting the Technical Setup Form. Once the Technical Setup Form is submitted, the setup fee is non-refundable. Monthly fees are not partially refunded for the remaining days of a paid month.
You provide: logo, approved photos and wording, services, service area, hours, domain access, calendar access and notification recipients.
Timeline: we agree on a launch date once materials and access arrive. Text messaging may activate separately after carrier approval and testing.
Monthly service
Clear boundaries
- Included costs & fair use
- The monthly price includes hosting, maintenance, the business phone line, domain renewal for domains LDC registers on the Client's behalf, carrier/texting registration and messaging usage, subject to fair, normal business use. Clients who already own their domain continue paying their own registrar. No unlimited-usage promise. Additional work requires a separate written quote and approval.
- Hosting & maintenance
- We maintain your delivered site and investigate faults in agreed features. Defects are fixed without using your edit allowance. Provider outages and third-party changes may need separate investigation.
- Small content edits
- Replace text/photos, update hours or contact details, adjust service descriptions. Foundation: 30 min/month. Connect & Complete: 60 min/month. Unused time does not roll over.
- Support
- Email support, with requests acknowledged within 2 business days. No evening, weekend or emergency coverage.
- Beyond the allowance
- New pages, new layouts, added integrations and changed automation logic are custom work, quoted in writing before work starts.
Not included
Advertising, ongoing SEO, guaranteed leads or revenue, unlimited edits, redesigns, payment processing, portals, custom CRM/dispatch, AI voice or 24/7 support. Additions are quoted separately.
Ownership and service end
The Client owns their supplied content (text, photos, logo and branding), business information, business phone number and domain. The website, templates, code and tools belong to LDC and are licensed to the Client while the subscription is active.
When service ends, the website goes offline at the end of the current paid month. On request, LDC provides a copy of the Client's supplied content (text, photos and logo) and helps move the domain.
LDC will release or transfer the Client's business phone number within 5 business days of the Client's written request, including after cancellation, subject to the phone provider's transfer requirements.
If the Client wants to keep the website itself, LDC offers to sell it at a price quoted in writing.
Billing FAQ
Billing and ownership
- What's included in the $2,000 setup fee?
- We apply your branding and content, connect your domain, calendar, alerts and staff access, and test the agreed features. Setup includes two consolidated revision rounds before launch.
- When am I charged?
- Your first payment is the $2,000 setup fee plus your first month, with applicable taxes additional. Monthly service is then charged automatically through Stripe, starting from your first payment even while setup is underway.
- Can I cancel?
- Yes—email ldcbusinesssolutions@gmail.com anytime; service continues until the end of the paid month, then stops, with no partial monthly refunds. The $2,000 setup fee is fully refundable if you cancel before submitting the Technical Setup Form, and non-refundable after submission.
- Can I change packages?
- Yes, approved upgrades and downgrades take effect immediately with prorated billing, subject to successful payment processing. Email ldcbusinesssolutions@gmail.com to request a change.
- What if a payment fails?
- We keep service running while Stripe retries the payment. If all retries fail, service pauses until payment is resolved.
- Who owns my website content, phone number and domain?
- You own your supplied text, photos, logo, branding, business information, phone number and domain; LDC owns the website, templates, code and tools, licensed while your subscription is active, and the site goes offline at the end of your paid month. On request we give you a copy of your text, photos and logo, help move your domain, and release or transfer your number within 5 business days of a written request—even after cancellation, subject to provider requirements; you can also buy the website at a price quoted in writing.
