Privacy Policy

1. Information we collect

• Contact form information, including your name, business name, email, phone number, service interests and message.
• Checkout details, including billing contact information, selected package, payment and subscription status, and your acceptance of our Terms of Service and Privacy Policy. Stripe processes payment credentials; we do not store full card numbers.
• Technical Setup Form answers and uploads submitted through Tally, including business details, services, hours, calendar preferences, contact information, logos, photos and, when needed for texting registration, legal business information, EINs and EIN letters.
• Agreement signatures, consent, signing dates and signed agreement PDFs.
• Service communications, support requests, phone numbers and SMS consent or opt-out records, and technical information needed for hosting, security and troubleshooting.

2. Why we use information

We use information to answer inquiries, process payments, set up and maintain your website and agreed automations, manage bookings and notifications, send onboarding and support messages, record agreements, complete applicable texting registration, and protect our services. We do not request passwords or personal email login access; clients accept LDC's Cal.com and Quo invitations and connect their own calendar.

3. Service providers

We use Stripe for checkout and billing; Resend for email delivery; Tally for Technical Setup Form submissions and uploads; Cal.com for booking and calendar connections; Quo (formerly OpenPhone) for business calls, texts and related registration; and our hosting providers, including Lovable Cloud, for website hosting, data storage and security. These providers process information needed for their services under their own terms and privacy policies.

We never sell personal information. Mobile numbers and SMS consent are never shared with third parties for marketing. Providers supporting message delivery may process this information only as needed to provide that service, not for third-party marketing.

4. Uploads, security and retention

We retain setup answers and copy uploaded files into private client-onboarding storage so we can deliver and maintain the agreed services. EIN values and EIN letters are sensitive and restricted to authorized administrators; we do not include them in notification emails or logs.

We use access controls and private storage to protect client records. No system can guarantee absolute security. We keep records as needed to provide services, maintain billing and signed agreements, comply with legal obligations and resolve disputes; retention may vary by record type.

5. Access, corrections and deletion

To request a copy, correction or deletion of your information, email ldcbusinesssolutions@gmail.com or call (501) 330-4655. We may verify your identity before acting. Some billing, agreement or other records may need to remain for legal requirements or dispute resolution; deleting setup information may affect our ability to continue service. Providers may retain their own records under their policies.

6. SMS communications

Where you opt in, messages may include inquiry alerts, booking-related notifications when available, and service communications. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help; you can also contact ldcbusinesssolutions@gmail.com or (501) 330-4655. Consent to SMS is not a condition of purchase.

We do not share mobile numbers or SMS consent with third parties for marketing. Clients are responsible for obtaining appropriate consent for messages sent to their own customers.

7. Policy updates

We may update this policy as our services or requirements change. The last-updated date identifies the current version; material changes will be communicated as appropriate.